Fall detectors also rely on a customer wearing a watch or pendant – the base unit at home detects if the device you're wearing indicates a fall. Home personal alarms don't always need to be connected to a landline. Instead, they can be fitted with a SIM card so they connect to a mobile network. The charging cradle base unit also doubles as a home beacon. When the pendant is in range of the beacon it will always communicate with absolute certainty if your loved one is at home or not. This is really important in getting help to the right place, fast!

Mobile phone alarms If you don’t have a landline, there are options for alarms that operate from a SIM card. Our alarms are linked to one of two UK based monitoring centres. Having two separate centres means that we can always be online in the unlikely event that one of the centres ever experience a technical issue. If your device runs low on power you may need to pay for new batteries – though many systems use long-life batteries, which last between two and five years. Will I have to pay VAT? If your loved one is known to wander, or you are concerned with them leaving their home alone, you can heave peace of mind by setting up alerts that let family and friends know if your loved one has left a designated safe-zone you have set up, for example a 200 metre radius around their home (or entered an area you have designated to be not safe). Geo-fence alerts are sent directly to family & friends only, via the App. Geo-fence alerts are not received by, or monitored by, the response centre. App required for access to this feature. The centre provides 24-hour monitoring and will respond to anything from falls and accidents to rogue callers.The family monitored SureSafeGO includes a SureSafe Pay As You Go (PAYG) SIM card already installed. Our SIMs are roaming safety SIMs. This means they can jump between networks to find the best possible signal available when needed. Our SIMs will jump between Vodafone, O2 and EE. Some basic alarms come fitted with a pin that sounds when it's removed from the device, it will then continue to make a noise until the pin is reinserted. For complete peace of mind, we recommend our 24/7 monitoring on the SureSafeGO. This links straight to our response centre operators where your emergency call will be answered any time of the day or night.

Better sound and speech quality allows for better communication and a more accurate understanding of what is happening, and the type of help needed.

App Features

Thankfully, and I don't like tempting fate!!!but I have not, to date needed to use this device in an emergency. This alarm pendant and wristband has a range of up to 50m from the base unit, giving you peace of mind wherever in your home or garden you may be. It comes with a showerproof wristband and pendant meaning you can wear it while in the shower. This is important because the bathroom is the highest risk place for a fall. Our personal alarms are made to be stylish and discreet. They are lightweight and small which means that they can be worn with comfort around the home or when you are out and about. Our personal alarms are designed to fit around your day to day life. We have a range of pendants and wristbands to suit your needs. Some of the features we offer are the talking pendant, which lets you talk to someone using your alarm pendant, and splashproof devices that can be used in high-risk areas like the bathroom. This means that if a loved one has a fall in one of these areas, they will still be able to press their SOS button.

Telecare and personal alarms for older people are eligible for VAT relief in the UK if the person using the equipment is disabled or has a long-term illness and any of the following three statements apply:

Protection Anytime, Anywhere

If you're looking for a personal alarm that alerts other people in the house when you're in difficulty, you should consider a basic alarm. Subscription fee If you opt for an alarm that’s linked to a monitoring service, you’ll usually need to pay an ongoing subscription fee, in addition to any setup charge. This fee may be charged on a yearly or monthly basis and there may be an additional cost if you want extra services, such as a fall detector. Many alarms on the market will only activate if the button is pressed, but the SureSafeGO has an automatic fall detector that senses a fall and activates the alarm. This is extremely useful because some falls can render victims unconscious or immobile and impair their ability to get help.

There is no need to charge this pendant. The battery lasts for up to 7 years, and alerts us when it is running low. We will send you a replacement at no extra charge. The SIM card is placed inside the base unit and, as long as it's positioned somewhere with mobile coverage, it's fine to use instead of the traditional landline connection. Is there a personal alarm that can alert someone in the house? A talking pendant will give you extra reassurance as your loved one will be able to connect to a real person who can help wherever they are - in the home, the garden or even when they are out and about. Our in-home talking pendants are available with a 150m range or our ‘anywhere’ alarms have an unlimited mobile range – talk to us from wherever you are. you have a physical or mental impairment that affects your ability to carry out everyday activitiesPendant alarms generally work in two parts. The first is the base unit or hub and the second part is the pendant, which can also be a wrist strap or attached to clothing. If you have 24/7 monitoring then the SureSafe operator will be given your location when the alarm is activated. We can then tell your nominated contracts your location. This means that you get the help you need, wherever you are. Batteries Ask how long the batteries will last for; how will you know if they’re running low and whose responsibility is it to replace them? What happens in the event of a power cut? The SureSafeGO works away from home using GPS and is the best way of staying safe when you are out and about. You can choose the family monitored alarm and when it is triggered it will call and notify up to three family or friends. There are no monthly fees with this option, but you do need to buy our pay-as-you-go credit. If you're starting to have difficulty navigating the stairs, read our stair lift advice guides for buying tips and product recommendations