For the USB-C to HDMI adapter, we recommend using the HDMI adapter with a HDMI 2.0 cable or higher. Why you can trust Windows Central Our expert reviewers spend hours testing and comparing products and services so you can choose the best for you. Find out more about how we test. Centralized support & warranty service. IT admins can get direct support via the Surface Management Portal or Microsoft Hardware Support Portal. High-speed USB4®/Thunderbolt 4 on USB-C® ports. Plug in one cable to power your device, connect two 4K monitors at up to 60 Hz 2, and transfer data and files at up to 40 Gbps. To see if your video adapter is working, connect your Surface to a different TV, monitor, or projector. If you can’t get what’s on your Surface display to show on a different external screen, you might need to replace the adapter. Solution 10: Consider these possibilities if your display is wireless

All Surface models can wirelessly connect to compatible displays using Miracast. To do this, press Windows logo key + P and select Connect to a wireless display. You can also wirelessly connect your Surface to an HDMI-compatible display by using the Microsoft Wireless Display Adapter. Ocean-bound plastic is plastic waste recovered from oceans and waterways, cleaned, and processed into recycled plastic resin pellets. These recycled pellets are blended in with virgin plastic during the manufacturing process. Press the Windows logo key + P on your keyboard, or select the action center on the taskbar, and select Project. If using an HDMI video cable, make sure it's rated version 2.0, or, if using DisplayPort cable, it's rated 1.2, and is no more than 6 feet (1.8 meters) long. Longer cables can affect video quality.The resolution and refresh rate supported for the external display depends on how many displays are connected and whether the display on your Surface is on or off. It also depends on which processor you have. Use this port to connect to your external monitor. Depending on your monitor's video output ports, you may need a display adapter (sold separately). Use the On-Screen Display (OSD) menu, to enable DisplayPort 1.2 on your monitor. To learn more, refer to the user manual of your monitor. USB-C connection supports one 4K external display at up to 60 Hz (when supported by device and display) 9 When you use two external displays, you may be able to achieve a higher refresh or display resolution on one display by lowering the refresh or display resolution used on the other. Solution 8: Try the adapter on a different external display

Find your device in this table to see what you need to set up a second monitor with your Surface device. Follow the monitor manufacturer’s instructions to set both monitors to use DisplayPort 1.2 as an input source. For example, this might be called Multi-Stream Transport (MST), which allows the first monitor to pass the signal along to the second monitor. See the same things on both your Surface and on the external display (to learn more about display resolutions, go to Solution 7). Extend these displays. Your screen is spread over two screens, and you can drag items between the two screens. Bluetooth can occasionally interfere with Miracast. Select action center in the taskbar and make sure Bluetooth is off. Related topicsUsing a Mini DisplayPort to DisplayPort cable, connect the Mini DisplayPort on your Surface to the DisplayPort input on the first monitor. If only one of your monitors has an output port, connect your Surface to that monitor first. If you’re using a Mini DisplayPort adapter, make sure the adapter is plugged in correctly. The adapter will only work when the connector is plugged in with the flat side of the connector aligned with the flat side of the Mini DisplayPort. The Element Hub has three downstream Thunderbolt 4 ports as well as four USB-A 3.2 (Gen 2) ports with 10Gbps transfer speeds. If you're working with modern accessories, that might be all the ports you need.

Connect the output port of the first external display to the DisplayPort input port of the other external display. Follow the monitor manufacturer’s instructions to set both external displays to use DisplayPort 1.2 as an input source. For example, this might be called Multi-Stream Transport (MST), which allows the first display to pass the signal along to the second external display.Thunderbolt 4 connection supports two 4K external displays at up to 60 Hz (when supported by device and display) If your monitor doesn’t support DisplayPort, we recommend using HDMI. Otherwise, use DVI or VGA. The adapters listed in the table have been tested for compatibility and can help solve video issues. For other options, see Officially licensed third-party accessories. Sometimes, a simple restart can resolve the issue. On your Surface, select Start > Power > Restart . If there's an update available, it might say Update and restart . Turn the TV or other display off and on, then try connecting them again. Both the host device and the external display need to support the Thunderbolt™, DisplayPort, High Bit Rate (HBR) standards. Connected to two external monitors

Note: Common video input settings include VGA, DVI, AUX, DisplayPort, HDMI, Line in, Input, and Source. Expand Device Information to view the currently installed firmware and whether it is up to date. If needed, select the option to update the device. Move what's on the screen across your Surface display and onto the TV or monitor screen. When you have displays extended, you can drag and move items between the two screens and select a different resolution for your second screen (to learn more about screen resolutions, go to Solution 6). If the cable that came with your monitor isn’t responding, use a different video cable to connect your Surface.Move what's on your Surface to an external display. When you have displays extended, you can drag and move items between the two displays and select a different resolution for your external display (to learn more about display resolutions, go to Solution 7). Transfer large files to an external drive, connect a USB printer or headset, charge accessories, and more. Note: To learn more about setting up sound on your Surface, go to Surface sound, volume, and audio accessories.